Contact
Talk to someone who knows the hair.
Every message is answered by one of our stylists, not a support desk with a script. Usually within two working days.
The salon
14 Marylebone LaneMarylebone, London W1UUnited Kingdomhello@patriluxe.co.uk · +44 (0)20 0000 0000
Mon closed. Tue–Fri 10:00–19:00. Sat 09:00–18:00. Sun 11:00–16:00.
Private evening appointments by request.
Before you write
Answered already
Which texture or length should I start with?
Tell us your natural texture and the look you are after and we will tell you honestly — sometimes the answer is a shorter length or a closure rather than more bundles. Hair advice is always free.
Can I return hair I have installed?
Hair must be unworn and in its original seal to be returned. If you are unsure whether a texture is right, book a complimentary consultation or order a single bundle to test first.
Do you ship outside the UK?
We ship worldwide. Delivery is two to four working days after dispatch, with duties and taxes calculated at checkout so nothing arrives unexpectedly.
Can I book an appointment remotely?
A private consultation can be done over video for texture and colour matching. Installs, styling and colour are carried out in the Marylebone salon.
Do you sell to salons and shops?
We do. Choose Wholesale in the contact form and tell us roughly what volume you have in mind — we will send the collection list and pricing.